To obtain a warranty service, we will first need to collect some information from you and verify that your claim meets the conditions outlined in our warranty policy

The warranty claim process includes the following steps:

STEP 1:

Complete the form below and attach the requested documentation/photos.

• Proof of purchase and pictures of the issue are both required;
• In the case of kayaks, boats, canoes, and paddle boards, a serial number will be needed.

STEP 2:

Our Warranty team will evaluate your claim and will respond to your claim. Additional information may be requested. Please note that claims are processed in the order they are received. We process the claims as quickly as we can, but we ask for your patience as claim volumes fluctuate and at certain times of year, we have a greater volume of claims to review and process.

STEP 3:

You will receive a confirmation if your warranty claim is approved or rejected, and we will notify you with the next steps necessary to address your concern.

If your warranty claim is approved, we will notify you with the next steps necessary to address your concern.