Looking for support? Our team will be delighted to help you.
Please fill out the form below, and we will get back to you in a timely matter.
In the high season, from May to September and from November to January, response times may be longer than usual. We apologize for the inconvenience and thank you for your understanding.
For immediate support, please contact us via chat.
For all items purchased as of November 25th, with proof of purchase, if your item is missing, damaged or defective, you have until January 15th to submit a claim on our website. Please make sure you see the submitted successfully banner at the top of the page after hitting the submit button. This will confirm we received the submission.
After this date, your request for a warranty must be submitted within the 30 days of having received the goods.
Fill out the contact-us form below or call us at 1-888-669-6960